Prime Minister Hon. Dr. Ralph Gonsalves has indicated that the process of issuing passports here is done at a very high standard and that many countries are not yet at this stage of service delivery.
Dr. Gonsalves made the comment while delivering the keynote address at the opening of a two day border security workshop on Tuesday March 5th.
The Prime Minister however noted that the nature of this job is complicated and stressed that training is necessary, adding that awareness of the laws and regulations which govern the Passports and Immigration department is essential in executing tasks effectively.
Encouraging officers to be cognisant of the ever “changing cultural landscape” in the environment the Prime Minister expressed much interest in improving the technologies,” and noted that being competitive means adopting a level of efficiency which is costly.
Prime Minister Gonsalves told participants the wellbeing of their families and this country are intrinsically woven into their line of duty, since the delivery of an excellent service is vital to encourage tourists to return to this country; which ultimately boosts the Tourism product. He encouraged officers to further their studies noting that resources or forms of assistance are available to pursue various programmes.
The two day workshop which concluded yesterday at the Foreign Affairs conference room was geared towards senior and middle level Immigration Officers with the task of supervising junior officers and facilitating their growth.